Shipping
Flat Rate Shipping Australia-Wide.
We usually send orders by Express Post, larger items will be sent via Courier.
We use Australia Post & Couriers for our deliveries.
If you are using a PO BOX for the delivery of your order please also provide a backup Address in the address section of your account for us to use in case we need to send via Courier as they don’t deliver to them unless you subscribe to the new Australia Post service for accepting certain Couriers.
Sorry, we no longer Ship to New Zealand due to delays with shipping and the costs involved.
Products on Backorder
If you place an order which includes both in-stock products and back-ordered products, we will dispatch all items together once the back-ordered items arrive in stock. If you want your in-stock products sent immediately, please order them separately.
Returns
Returns must be agreed upon by us before being accepted, If returned the customer will incur a restocking fee of 20% for a change of mind.
We can exchange goods but the purchased product must be in original new condition with packaging (if applicable)
Shipping of Goods being returned will be at the customer’s cost unless the goods are faulty and a RA has been issued under Warranty Conditions.
All products are covered under a 12 Month’s Warranty for defects.
If purchasing with Afterpay please read their updated Terms.
We will give credit for returns paid for via Afterpay minus 20% restocking fee.
If you have any questions, feel free to contact us and we will endeavour to help.